Refunds and the guarantee

If you attend Ship a Real SaaS Tonight on 28 October 2026 and do not finish the evening with a live SaaS URL with a working payment link by 9:00 PM IST on 28 October 2026, we refund your fee in full. No questions asked, no evidence required, and no argument about whose fault it was.

To claim it, email events@recilens.com by 30 October 2026 from the address you registered with, saying you did not get there. That is the whole process. We do not ask you to prove anything, and we do not ask you to justify it.

Email events@recilens.com at any time before the session starts at 7:00 PM IST on 28 October 2026 and we refund you in full. There is no recording, so we would rather return your money than take payment for something you cannot use.

You do not need a reason. "Something came up" is enough.

If we cancel the session, every registration is refunded in full automatically, without you asking.

If we move the date, you choose: keep your seat at the new date, or take a full refund. We will email you and wait for your answer rather than assuming.

Refunds are issued to the original payment method through Razorpay. Razorpay typically returns the money to your bank within 5 to 7 working days; the exact timing is set by your bank and is outside our control.

We send you an email the moment the refund is initiated, with the refund reference.

Nothing. There is no case in which we keep your fee against your wishes. If you are reading this because something went wrong, email events@recilens.com and we will sort it out.